Returns & Warranty – BYOMAMILKYTONER
At byomamilkytoner.com, we want you to feel completely secure when purchasing your BYOMA Affordable Skincare Products. If you’re not entirely satisfied, our hassle-free return and warranty policy is designed to provide peace of mind.
Returns Policy
- 30-Day Satisfaction Guarantee – You have 30 days from the delivery date to return your BYOMA Affordable Skincare Products.
- Item Condition – Returned items must be unused, in their original packaging, and include all original tags and accompanying materials.
- Initiating a Return – To initiate a return, please contact our customer support team with your order number at support@byomamilkytoner.com.
- Refunds – Once your return is received and inspected, a refund will be processed to your original method of payment. Please note that original shipping charges may not be refundable.
Warranty Coverage
We stand behind the quality of our BYOMA Affordable Skincare Products with a comprehensive 1-year limited warranty.
Our warranty covers:
- Defects in manufacturing, materials, and artistry
- Issues related to stitching, printing quality, and fabric integrity
Our warranty does not cover:
- Normal aging or wear and tear (e.g., fading, minor cosmetic wear)
- Damage resulting from misuse, accidents, or unauthorized repairs
- Damage caused by incorrect product care or unapproved modifications
Submitting a Claim
To make a warranty claim, please contact our customer support team. Include your order number, photos illustrating the issue, and a detailed explanation of the problem.
Warranty resolutions may include:
- A replacement of the BYOMA Affordable Skincare Products
- Professional repair or guidance for addressing minor issues
- Referral to authorized local service centers
Need Assistance?
Our dedicated customer support team is here to assist you. If you have any questions regarding returns, exchanges, or warranty claims for your BYOMA Affordable Skincare Products, please visit our Contact Us page or call us at 304-658-2085 anytime.